Principal Salesforce Architect (CPQ & Billing)

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Iron Mountain is looking for an experienced Principal Salesforce Architect with strong experience in Salesforce CPQ, billing, and platform-related technologies. This role is responsible for providing overall ownership regarding architecture, strategies, and techniques for the CPQ and billing product solutions. Will be working closely with Business, System Integrators, and IT Sales and Billing scrum team members to detail and ensure product solutions support business needs, follow strong architectural principles and serve as a technical & thought leader for CPQ and Billing solutions in Iron Mountain.

The candidate should have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy Billing solutions to Salesforce Billing. Candidate should have a strong understanding of CPQ and billing processes & operations as they apply to subscriptions, perpetual licensing, order orchestration, provisioning & activation, revenue recognition, invoice generation, taxation, payment processing & GL concepts. The candidate will be customer-focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/optimize CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration). The candidate must have SAFe Agile knowledge in previous implementations. The candidate will work very closely with other platforms enterprise architects to ensure a working end-to-end solution. Other platforms include Oracle, Enterprise Data Platform as middleware, Operating Systems, and other platforms.

Key Responsibilities:

Solution design and implementation of Opportunity to Cash solutions using Salesforce CPQ and billing

Comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.

Oversight of multiple system integrators, Scrum teams & vendors involved with Salesforce configuration and development work.

For each PI ( Product Increment ), identify the key technical enablers needed and work with the scrum team solution architects to groom and refine these technical enabler features

Participate in the development of architectures, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling.

Document as-is and to-be architecture solutions. Present complex solutions options and benefits to key technical program stakeholders.

Conduct Solution Architecture reviews with project teams prior to design and development activities and ensures the solution is scalable, is aligned with vendor roadmaps and meets customers’ business requirements.

Provide technical guidance and recommendations to Leads and developers on CPQ solutions and best practices.

Required Qualifications:

Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field.

10 + years of Experience in architecting and designing full-stack solutions using Salesforce Platform.

5 + years of Experience in architecting and designing CPQ and Billing solutions on Salesforce platforms such as Salesforce CPQ, Apttus CPQ, Oracle CPQ. Experience in Salesforce CPQ and Billing is a Must.

Experience in Salesforce implementation skills with good command on Apex programming, Controllers, Triggers, Configuration, Visual force, controllers, triggers, batch processes, lightning, SOQL, REST APIs and web services.

Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs.

Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming, and renewals.

Experience with quote document generation and integration with DocuSign.

Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.

Excellent communication skills, comfortable with crafting emails as leading a white-board discussion with stakeholders or delivering a functional demo.

Preferred Qualifications:

Salesforce Certified Administrator and Advanced Administrator

Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant

Salesforce Platform Developer Certifications

Salesforce Certified Application and/or System Architect

Salesforce Certified CPQ Specialist

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Category: gja_Information Technology

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com . See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE