Enterprise Applications - Manager, Salesforce Platform

At ACV Auctions, you have the opportunity to be a part of the fast-growing automotive technology company. Our team is pioneering new technology and end to end service for the automotive industry. We are committed to making ACV Auctions a leader in the automotive wholesale industry. ACV is positioned to re-engineer the way the automobile industry buys and sells used vehicles. Our employees benefit from a relaxed yet intense entrepreneurial work environment with the chance to be part of a “ground floor” opportunity having an impact on the company’s results from day one and grow as ACV Auctions does.

Who we are looking for

ACV Auctions core product provides end to end solutions for the wholesale auction experience including payment processing, titling, transportation, and arbitration. Each of these products are critical to the auction experience, but also present a large opportunity for optimization. Some of the problems we are working to solve with technology include, “How can we open, scan, validate, and ship thousands of vehicle titles per day with with OCR and RPA?”, and, “How can we continuously optimize the accuracy of our 30+ million point to point transportation quotes per month?”.

As Salesforce Technical Architect Manager, you will provide technical leadership for the Salesforce platform at ACV.  Working horizontally across all engineering domain teams you will partner with engineering and product managers to guide technical design and decision making to ensure Salesforce solutions are built with best practices, scalability, and security in mind.  Additionally, you will work on identifying and leading critical initiatives to support Salesforce infrastructure and platform scalability while mentoring and empowering your team to deliver world class solutions to software problems. You bring deep technical knowledge, excellent communication skills, and an action-based philosophy to solving hard software engineering problems.

Responsibilities

• Lead and support Salesforce professionals of diverse skill sets, focusing on effective training, coaching, and development of both technical skillset, customer service, judgment, and understanding of complex operations and downstream processes/impacts


• Proactively identify, initiate, resource, and execute on opportunities to improve processes, systems/tools functionality, and knowledge management for optimal delivery


• Act as a Salesforce SME and a liaison between the Salesforce team and Engineering domain teams,  including as an escalation point for the most challenging problems


• Bridge current gaps between Salesforce and traditional development methodologies, bringing a reduction in risk and increased efficiency to Salesforce development and deployment practices


• Embrace a “people first” mentality, and are committed to developing team members to help them elevate their performance, grow their careers, drive value, foster high-performance teamwork, and create the “next generation” of technical leadership


• Support the development of scalable implementation models to support an internal and external customer base


• Work with business stakeholders, product managers, and engineering managers  to anticipate project risks, resolve issues, and consistently meet deadlines


• Assume direct management and mentoring responsibility for a subset of Salesforce developers in addition to assisting with solution design, code reviews, and best practices across the larger FTE and Salesforce Contractor base


• Identify risks in the existing platform infrastructure and redesign for scalability and large data volume


• Partner with the Salesforce Solution Architect and Integration Engineers on advanced feature design and development across ACV systems


• Lead and directly contribute to important upcoming initiatives around CI/CD, automated regression testing, performance optimization, static code analysis, and more


• Assist with overall strategy for Salesforce user experience, adoption, and technology choice at ACV


• Participate in Salesforce Center of Excellence (COE) leadership council

What you need

• Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, and/or a related field plus a minimum of  five years of experience with Salesforce development or equivalent combination of education and experience is preferred.  Experience may be considered in lieu of a degree


• 5+ years project experience in a hands-on technical leadership position


• 5+ years of experience with Salesforce in a development or configuration capacity, 8+ years of experience highly preferred


• One or more current Salesforce certifications, Salesforce Application and System Architect certifications highly preferred


• Experience working with remote teams


• Has successfully managed multiple complex Salesforce projects


• Strong understanding of declarative tools such as Salesforce flows, APEX programming, controllers, governor limits, triggers, configuration, Visualforce, Lighting Web Components, batch processes, SOQL, SOSL, REST APIs and web services


• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies


• Knowledge of Salesforce Best Practices


• Knowledge of Salesforce Integration Patterns


• Multiple Salesforce Project deployments including release and environment management


• Deep experience with product lifecycle management and improving software products through metrics and experimentation.


• Exceptional communication skills and the ability to lead development teams in a dynamic environment


• Excellent communication (written and oral), interpersonal and relationship-building skills


• Thrives in an ambiguous, fast-paced environment where requirements and goals may change rapidly. 


• Excellent listener and communicator who enjoys building strong relationships with business leaders, and can navigate complex initiatives with skill and grace


• Passionate about accelerating innovation and best practices to achieve global scale and measurable impact


• A “get-it-done” attitude combined with a humble and curious mindset, and are eager to acquire deep knowledge about our business and how to add significant value


• A great motivator of teams and have past experience architecting and developing Salesforce applications


• Prior experience with domain-driven design, Python, Java, C#, JavaScript, Kubernetes, Kafka, and/or MySQL preferred

 What we will offer

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  Competitive salary and benefits

  
  


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  Upbeat Innovated Culture

  
  


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  Professional training opportunities

  
  


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  Flexible schedule