D365 CRM Architect

Datavail helps customers manage their data and maximize IT efficiency through application of our deep expertise in databases, analytics, and applications. We are North America’s largest data integration and database administration company with more than 900 employees on payroll and core operations in four countries. Founded in 2007, Datavail is based in Broomfield, Colorado and supports mid-market and enterprise clients headquartered in North America. For more information, visit  www.datavail.com.

Datavail helps customers manage their data and maximize IT efficiency through application of our deep expertise in databases, analytics, and applications. We are North America’s largest data integration and database administration company with more than 900 employees on payroll and core operations in four countries. Founded in 2007, Datavail is based in Broomfield, Colorado and supports mid-market and enterprise clients headquartered in North America. For more information, visit  www.datavail.com.

General Description:  

Datavail is looking for a highly motivated, experienced, and ambitious Microsoft D365 Solutions Architect. The ideal candidate will have a consistent record of engagement, leadership, and execution in the Microsoft Dynamics CRM consulting space. They will bring their extensive experience to design, deliver, and support our D365 CRM pre-sales to grow and mature of Dynamics practice.

Key Accountabilities and Priorities: 

• Lead Datavail's Dynamics Practice and manage a team of D365 engineers


• Work with Sales on CRM demonstrations, pre-sales and solution architecture


• Provide architectural direction and support to Datavail clients as well as Datavail D365 engineers


• Drive CRM solutions for D365 Sales, Marketing, Customer Service and Field Services


• Develop and implement change communications plans, able to develop key messages and tactics for D365 projects, communicating effectively with affected audiences to achieve intended outcomes


• Communicating enterprise-wide cloud messages to impacted D365 stakeholders and end-users


• Provide technical and business leadership to Datavail clients to empower their D365 digital transformation.


• Demonstrate the ability to collect, analyze and interpret qualitative and quantitative data and information to develop a thorough understanding of stakeholder motivations, preferences and opinions


• Contribute to thought leadership and practice development effort to help evolve and mature practice service areas.


• Contribute to cloud-based business development efforts through activities such as pre-sales client presentations, research, proposal development, and SOWs

Requisite Abilities and/or Skills:

• A clear understanding of the Dynamics 365 CRM platform


• Familiar with the core Microsoft offerings


• Working knowledge of  Azure, Azure Pipelines, and DevOps 

• Understanding of  .Net C# and .Net Core development with D365 integration portals


• CRM development experience with plugins, custom portals, other custom Dataverse-connected applications.


• Strong agile and communication skills and preferably someone familiar with the Microsoft Suite of release management tools.


• Ability to creatively approach challenges and projects and to work effectively, both independently and in teams


• Proposal writing, product demonstration and presentations


• Excellent interpersonal and communication skills

Required Abilities and/or Skills:

• Architectural Experience with MS Dynamics Modules
  
  
  
  • Sales
  
  
  • Marketing and at least one of the following
    
    
    
    • Field Service
    
    
    • Customer Service
    
    
    • Business Central
    
    
    
    
  
  
  
  


• Experience with related D365 Technologies
  
  
  
  • Kingsway Soft
  
  
  • ClickDimensions
  
  
  • Tibco Scribe
  
  
  
  


• Experience with Microsoft PowerPlatform
  
  
  
  • MS PowerAutomate
  
  
  • MS PowerApps
  
  
  • Dataverse
  
  
  
  

Required Education and/or Experience:

• Bachelor’s degree in Computer Science or a related technical field or equivalent job experience.


• 10+ years of hands-on experience of building solutions using Microsoft Dynamics 365 CRM/CE


• 5+ Years of experience as either a technical lead, technical architect or solution architect with Dynamics 365 CRM/CE.


• Experience developing integrations directly with the Microsoft Dynamics 365 CE, Power Platform and Azure.