Job Summary
The Senior SFDC Developer will provide technical expertise to the US Access & Commercial Excellence product line. This position focuses on the continuing evolution, implementation, and support of existing and new vendor-based systems to support critical business processes. The Senior SFDC Developer will work with a Poland-based development team and onsite contractors as needed to complete deliverables.
Job Description
The Senior SFDC Developer will provide technical expertise to the US Access & Commercial Excellence product line. This position focuses on the continuing evolution, implementation, and support of existing and new vendor-based systems to support critical business processes. The Senior SFDC Developer will work with a Poland-based development team and onsite contractors as needed to complete deliverables.
Key Responsibilities:
- Work with Operations team to resolve production defects.
- Proactively monitor system performance and resolve issues.
- Provide leadership and guidance to the developer community.
- Participate in business process analysis, use case creation, and requirements definition.
- Responsible for designing, prototyping, developing and unit testing solutions for projects and maintenance & enhancement releases.
- Create and maintain technical specifications, system interface diagrams, unit testing scenarios and system support documentation.
- Follow best practices and standards to ensure technical compliance.
- Adhere to high quality software development lifecycle (e.g., Agile, Waterfall).
- Provide root cause analysis to resolve complex issues as part of support.
- Work on multiple priorities at the same time and manage the work/time effectively.
- Demonstrates accountability by contributing to the completion of assigned tasks.
- Participate in projects as assigned.
- Review Salesforce release notes and make recommended changes to ensure trouble free releases.
- Identify and eliminate technical debts.
Requirements
- Experience with Service Console (both Classic and Lightning), Service Cloud, advanced Communities (Lightning, out of the box, fully custom on AngularJS), Heroku with Java applications
- Experience in integration technologies (e.g. SOA/ Web services: REST, SOAP, XML, JSON, Messaging, File Transfer)
- Experience in web technologies (e.g. HTML, CSS, JavaScript). Javascript frameworks like Angular, React, Ember, Polymer, Backbone or similar.
- Experience with GIT Version Control Systems.
- Have been an active member of software engineering teams (SCRUM preferred).
- Experience with development in a multi-tiered release environment and Continuous Integration
- Experience with Salesforce Service Cloud preferred
- Skills Experience in BioTech/Pharmaceutical industries desirable though not required
- Excellent written and verbal communication skills
- Demonstrate customer focus and proven ability to work in fast paced environment
- Bachelor degree in Computer Science, Engineering or relevant field.
- 3 years of Salesforce.com experience including strong programming experience and knowledge of SOQL and SFDC programming (Apex, Visual Force, etc.).
- Salesforce Advanced Certification (e.g. DEV-501).
- Lightning knowledge required (Lightning Components, Lightning Bolt Communities, configuring using standard and app exchange lightning components, Lightning Sales/Service Console)
Keyskills