Salesforce Field Service Lightning Specialist

The Salesforce Field Service Specialist optimizes field operations with Field Service Lightning. This role manages scheduling and mobile workforce solutions.

The Salesforce Field Service Lightning Specialist implements and optimizes field service solutions using Salesforce Field Service. This role focuses on service resource scheduling, mobile workforce management, inventory management, and service process optimization. Key Responsibilities: Configure Field Service Lightning orgs and settings,Implement scheduling policies and optimization rules,Set up service territories, resources, and skills,Configure mobile app experiences for field technicians,Implement inventory management and product tracking,Design service appointment processes and flows,Create field service reports and dashboards,Train dispatchers and field technicians on system usage,Stay current with Field Service Lightning features and updates,Required Skills: Salesforce Field Service Consultant Certification,3+ years of experience with Salesforce implementations,Understanding of field service operations and processes,Experience with scheduling and optimization technologies,Knowledge of mobile app configuration and deployment,Understanding of inventory management principles,Strong business process analysis and design skills,Excellent communication and stakeholder management abilities