Salesforce Platform Manager

The Salesforce Platform Manager oversees the Salesforce ecosystem, setting strategy and governance. This role optimizes the platform for business value and team coordination.

The Salesforce Platform Manager oversees the entire Salesforce ecosystem within an organization, including governance, strategy, resource management, and ongoing optimization. This role ensures that the platform delivers maximum business value and aligns with organizational objectives. Key Responsibilities: Develop and execute Salesforce platform strategy and roadmap,Establish governance frameworks, policies, and procedures,Manage the Salesforce team, including administrators, developers, and analysts,Oversee release management and change control processes,Coordinate enhancement requests and prioritize development activities,Monitor system performance, usage, and adoption,Manage relationships with Salesforce and third-party vendors,Report on platform metrics and ROI to executive leadership,Ensure compliance with security and regulatory requirements,Required Skills: Multiple Salesforce certifications,7+ years of experience with Salesforce implementations and management,Understanding of IT service management principles,Experience with budgeting and resource planning,Knowledge of IT governance frameworks,Strong leadership and team management abilities,Strategic thinking and business acumen,Excellent stakeholder management and communication skills