Salesforce Manager

The Salesforce Manager will be responsible for the Salesforce platform and leading the Salesforce platform team. You will partner with multiple business departments to help design, develop and deliver purpose-driven solutions in Salesforce to drive business capabilities, reporting, productivity and efficiency

The Salesforce Manager will be responsible for the Salesforce platform and leading the Salesforce platform team. You will partner with multiple business departments to help design, develop and deliver purpose-driven solutions in Salesforce to drive business capabilities, reporting, productivity and efficiency

Duties and Responsibilities

• Manages a team of Salesforce developers and administrators


• Designs, develops, tests, documents and deploys high-quality business solutions on the SFDC platform based on industry best practices as well as business needs


• Leads technical design sessions that are aligned with the company's business objectives


• Leads implementations covering Sales Cloud, Service Cloud, Force.com, Chatter & App-exchange applications.


• Uses SFDC experience working in Visualforce, Lightning/Communities, APEX coding, Process Builder, Triggers, Workflows, Flows, CSS, HTML, Templates, Custom coding, and Web Services


• Applies Lightning development experience including lightning design, components, Aura Framework, JavaScript, and Server-side components


• Integrates Salesforce.com with other applications via real-time, batch and sync/async


• Manages integrations using both Web based technologies (Soap, Rest) and Integration/Middleware tools such as Oracle Integration Cloud, Mulesoft, Boomi, Jitterbit and similar technologies


• Manages consultants, vendors and business systems contracts


• Utilizes best practices in software development, agile delivery and ensuring solutions meet user specifications and achieve business objectives


• Leads, communicates and manages product changes ensuring sustainability of process and performance enhancement • Develops and manages budget to ensure required resources are available


• Manages large-scale company-wide projects


• Clarifies complex information and communicates said information effectively to other BUs


• Demonstrates clear and measurable results through the development of KPIs, goals and milestones


• Provides effective performance feedback to direct reports by establishing clear goals and expectations, including adherence to standards and hold reports accountable for results


• Drives innovation and best practices, standardization and simplification in all aspects of work


• Performs other duties as assigned

Knowledge and Skills

• Demonstrated understanding of Salesforce.com architecture and API's


• Understanding of Salesforce Sales, Service and Health Clouds, Enterprise Resource Planning (ERP) systems and integration technologies


• Apex, Visualforce, Lightning Components, and front-end web technologies


• Expertise in Salesforce core languages: Apex (language, triggers, classes, web services); Visualforce (pages and components); Lightning components and SOQL


• Experience with data loader and process builder


• Strong business acumen with the ability to build business cases for technology initiatives and to effectively communicate the value proposition to non-technical stakeholders


• Strong oral, written, and presentation abilities and able to convey risk to all levels of the business, from C-level executives to operations and development teams


• Customer focused, highly collaborative and constantly seeking input to ensure success


• Highly self-motivated with the ability to identify areas of focus and tackle new challenges with or without direction


• Must be able to make strategically sound decisions in varied situations while working with a demanding population and competing priorities


• Delivery focused and accountable for projects and strategic initiatives


• Competency in project management and agile methodologies to manage a portfolio of projects in progress


• Experience leading teams, developing employees and proving employee feedback


• Ability to work within a dynamic and fast-paced environment


• Ability to build rapport with other IT team members and engage with business teams


• Demonstrates analytical skills and judgement to solve problems and make decisions in a rapidly changing environment


• Advanced computer knowledge with Microsoft Suite including Outlook, Word, Excel, and PowerPoint


• Competency in project management and agile methodologies to manage a portfolio of projects in progress

Experience and Qualifications

• Bachelor's Degree in Computer Science, Engineering or equivalent with a master's degree preferred


• 5+ years of experience managing Salesforce administration and platform development teams


• Previous experience as a Salesforce platform developer


• 5+ years of experience using third party resources (onshore/offshore), managing vendors, and vendor contracts


• 5+ years of experience with enterprise integration solutions (Oracle Integration Cloud, Boomi, MuleSoft, Jitterbit)


• 5+ years of experience working with business systems and leading teams to deliver value to the organization.


• 5+ years of experience with relational databases and data models.


• Experience in the healthcare and pharmacy industry preferred but not required

Benefits

• Health/Dental/Vision


• Flexible Spending Account (FSA) or Health Retirement Accounts (HRA)


• 401(k) with company matching, no vesting period


• Paid PTO


• Paid Holidays

About Infinity Consulting Solutions

At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement.

ICS is an Equal Opportunity Employer.

*W2 employees of ICS are offered comprehensive benefits including health, dental and vision.