Key Responsibilities:
• Develop end to end lead, sales, onboarding, upsell, and account management workflow
• Partner with business stakeholders to identify, refine, and document detailed business needs, features, and functional requirements
• Develop new/modify existing custom objects to include feature enhancements and improved workflow for users
• Develop and maintain complex custom reports and dashboards
• Link Salesforce to enterprise data sets for additional reporting and dashboards
• Enable automated emails based on task completion or other milestones in sales process
• Develop partner facing forms for information collection
• Create documentation and train users how to utilize wworkflows, objects, etc and know how to make basic updates
• Execute development and deploy new/updated features
• Utilize the Salesforce App Exchange to review and recommend additional 3rd part applications that could enhance experience
Experience
• Minimum of 3-5 years-experience developing and deploying salesforce solutions for a sales organization
• Detailed understanding of sales processes, sales reporting including sale forecasting & salesforce automation
• Ability to work remotely with a matrixed team
• Experience building custom workflows, objects, reports & dashboards
• Experience linking salesforce to enterprise data sets
• Experience developing automated communications, including emails
• Experience with external application integration into Salesforce
3-5 Years Sales Platform experience
Sales Force tool expertise / hands-on knowledge
Retail/Ecommerce experience preferred
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
About Horizontal
Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative and Business & Strategy markets. We have global offices in US, UAE, India and Malaysia.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.
All applicants applying must be legally authorized to work in the country of employment.